To maximize the capabilities of RingCentral’s industry-leading VoIP platform, using phones and devices certified and supported by RingCentral is key. RingCentral conducts rigorous testing to identify phones optimized for seamless integration, premium call quality, and full access to features.
This guide provides an overview of desk phones, mobile devices, and softphones validated for performance and compatibility with RingCentral services. We’ll cover models supported across deployment regions, Bring Your Own Device (BYOD) options, phones available for purchase direct from RingCentral, and tips for configuring desk phones.
RingCentral-Certified Desk Phones
RingCentral thoroughly tests and certifies an array of desk phones as optimized for pairing with their VoIP platform and delivering reliable high-definition voice.
For US, Canada, and UK
- Polycom VVX 150, 250, 350, and 450
- Yealink T41S, T42S, T46S, and T48S
- Cisco 7800 Series
For Australia
- Polycom VVX 150, 250, 350, 450, and 601
- Yealink T41S, T42G, T46G, T48G
These models are pre-configured by RingCentral and supported for automatic provisioning when linked to a RingCentral account. Customers can add these phones knowing they fully support all RingCentral features.
RingCentral Global MVP Supported Phones
In addition to region-specific models, RingCentral Global MVP supports a wider range of devices:
- Polycom VVX 150, 201, 250, 300, 301, 310, 311, 350, 401, 411, 450, 501, 601
- Yealink T19P, T21P, T23P/G, T27G, T29G, T40P, T41P, T42G/S, T46G/S, T48G/S
- Cisco 504G, 508G, 525G2, 7800 Series
- Panasonic KX-HDV130, KX-HDV230, KX-HDV330, KX-HDV430
- Audiocodes C450HD
- Fanvil X1S, X1SG, X2, X2P, X3S, X4, X5S, X6
This extensive phone validation enables broader hardware selection for global users while maintaining RingCentral optimization.
RingCentral Compatible BYOD Phones
RingCentral also supports Bring Your Own Device (BYOD), allowing customers to use their existing SIP-standards-based IP phones. This gives organizations flexibility in carrying over legacy phones. For consumer-grade SIP phones, RingCentral maintains a list of models confirmed to work well with their services:
- Yealink CP960
- Polycom VVX 411
- Panasonic KX-HDV230
- Cisco SPA 504G
- Obihai OBi200
When selecting a BYOD device, be sure to checkRingCentral’s detailed compatibility requirements including SIP protocol support, codec support, DTMF signaling, and HD audio.
Top Phones Available Direct through RingCentral
For those looking to purchase new phones optimized for RingCentral, the company offers several models for sale directly through their website:
Poly Polycom VVX 450 – Robust 12-line business IP phone with HD voice and integrated Gigabit Ethernet.
Yealink SIP-T53W – Feature-rich executive IP phone with 8 lines, HD audio, and adjustable multi-angle stand.
Yealink SIP-T42U – Compact powerhouse delivering HD sound on up to 12 lines. Dual Gigabit ports.
Cisco SPA 504G – Four-line IP phone with HD voice, Bluetooth support, and balanced analog line port.
These purpose-built models combine premium sound and robust capabilities with simple provisioning.
RingCentral Mobile App Requirements
To use RingCentral’s full-featured mobile apps, iOS and Android device requirements apply:
iOS
- iPhone (iOS 11 or later)
- iPad (iOS 11 or later)
- Apple Watch (watchOS 5.0 or later)
Android
- Android OS version 5.0 or later
- Rear camera with 8MP or greater resolution for video calls
Support for other mobile platforms like Windows Phone is limited to basic capabilities.
Using Physical Desk Phones with RingCentral
When transitioning desk phones over to RingCentral, Polycom models will generally provide the most seamless experience. Polycom VVX series phones are optimally designed to interoperate with RingCentral out of the box.
The phones auto-configure by simply signing in using your RingCentral online account credentials. Core features like hold, transfer, company directory, voicemail, and conferencing work as expected. Make sure to upgrade firmware to the latest recommended version.
RingCentral also provides detailed resources on configuring other popular models such as Yealink, Cisco, Panasonic, and Polycom SoundPoint phones. Their online Phone Setup Tool provides customized guidance for your specific phone make and model.
By selecting a phone officially certified and configured for RingCentral, organizations gain a powerful tool for unlocking the full benefits of VoIP. Take advantage of the many supported models to find the right phones for your business.
Key Takeaways on RingCentral Supported Phones
The wide array of desk phones, mobile devices, and softphones validated by RingCentral offers tremendous choice while ensuring tight integration and capabilities. Key takeaways include:
- Focus on RingCentral certified models for guaranteed compatibility
- Polycom VVX phones auto-provision for streamlined configuration
- Global MVP program supports popular devices beyond just US/Canada
- BYOD can work if phone meets SIP standards and requirements
- Directly purchase pre-configured phones from RingCentral for simplicity
To make the most of RingCentral’s VoIP technology, select from their extensive portfolio of supported and optimized phones. Following RingCentral’s recommendations results in an exceptional calling experience.