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There are many different types of VoIP phones out there so it can be hard to know which will work best for your company. If you’re having trouble deciding which is best for your business needs, this article will give you some factors to consider.

For most businesses, phone systems are a vital part of their office. It’s not just about making and taking calls anymore; it’s also about how your company communicates with clients, vendors, and other departments in-house.

When you think about upgrading or getting new equipment for your office, it can be tough to know what type of VoIP telephone to get. If you’re not sure what features, type of phone, or VoIP phone systems will work best for your business, this article can help.

What is VoIP?

VoIP, or Voice over Internet Protocol is a technology that allows voice to be transmitted over the internet. VoIP enables people to make and receive phone calls through their computers or smartphones. It’s also an excellent way for businesses to keep costs down by using one number for both business and personal use. Read our FAQs about VOIP phone services for businesses.

A brief introduction to Voice over Internet Protocol

VoIP basically carries the sound component of phone calls over the internet. Think about it like a fax machine for voice. But, this system is a lot cheaper than traditional landline telecommunication, so businesses can save money and still offer excellent telephone services to their customers. In addition, some types of VoIP services are also unlimited or have unlimited calling plans.

This enables customers to talk and call as much as they please without the worry of overage charges. Businesses can save money by lower monthly bills and avoid long-term contracts that don’t fit their need

VoIP technology makes it easy for companies to leverage smart devices such as tablets, smartphones, desktops, notebooks, and even some office phones. Customers can make VoIP calls using these devices and receive calls from anywhere.

Voice over Internet Protocol (VoIP) is the technology that allows individuals to send phone conversations across IP networks rather than traditional Public Switched Telecommunication Network (PSTN). Traditional telephone service has been around for decades, but it was long ago discovered that this type of telephony could be transmitted via an internet protocol network in order to offer more flexibility and reliability.

VoIP services are generally able to route international phone calls as well as make local ones. The general idea is that a user’s call is digitized into data packets then sent through the network using different media such as phones, laptops, office phones, etc. Once these data packets reach a certain location, they are re-assembled into the original call so the recipient can receive the information in its intended format.

To understand VoIP better, it is important to note that two different types of network infrastructure exist: packet-switched and circuit-switched. Packet switching networks break up information into individual bits of digital data called packets, which are then sent over a variety of networks until they arrive at their destination where they are put back together again according to instructions given by a computer program run by the service provider. In contrast, circuit switching networks connect calls via dedicated lines that directly link both parties’ networks instead of sending pieces of information around to be reassembled later on.

VoIP is the future of communication technology. It’s important to understand how it works and what you can do with it in order to reap its benefits for your business. This system is a revolutionary technology that will change how we communicate with each other, so it’s important to learn more about it before utilizing it within your business.

VoIP Phones, Devices, and Equipment

VoIP phones, devices, and equipment are much cheaper than traditional phone lines. This is because they rely on an internet connection rather than a physical wire or cord to connect you to your call recipient. VoIP technology is also more secure as the calls go through an encryption process before going out over the internet. In addition, VoIP offers many features that can make your workday easier such as conference calling and automated attendant services.

Maximize VoIP services with top-of-the-line IP desk phones.

With a VoIP phone system, callers do not need to pay long-distance charges as the calls originate from your local area code. Having a business VoIP system can save you up to 70% off traditional phone services. You can often get great deals by bundling your internet with your phone and other services for one discounted rate per month.

Chances are if you are looking at VoIP service providers in the first place it is because you have high-speed Internet that is fast enough to handle telephony needs. If you already subscribe to an existing landline service or even cable television, taking advantage of their bundled options while adding VoIP capabilities will be the best use of resources.

No IP desk phones? Use your PC or MAC as a softphone for VoIP services.

Softphones will work with virtually any VoIP service provider you decide to use and are usually free of charge or highly inexpensive. Some providers such as Ooma even offer a $99 hardware device that is basically a plug-in digital phone for your computer with a headset, speakerphone capabilities, and caller ID among other features.

Additionally, there are many options for hands-free devices if you are unable to keep the phone in an upright position while talking on it. Some VoIP phones come with built-in Bluetooth connectivity allowing users the ability to use wireless headsets. If that is not an option, there are attachments available at most electronics stores that can allow anyone to practically turn any corded telephone into a hands-free unit.

Message, Video, Phone, and Open API

The VoIP phone systems that you utilize in your home or business can do more than simply make voice calls over the Internet. You may be able to integrate video chat with Skype, Google Talk, or any other video conferencing apps available on the market today. Some models of VoIP phones will also allow you to check email and browse the web through a desktop application. This can come in handy for those who would like to use their smartphone as an alarm clock without turning it into an always-on hotspot device.

If you are interested in creating custom applications that interact with your VoIP service, all major providers offer application programming interface (API) access so that third parties can develop software for integration into your system. Open API is currently offered by com, Vonage, and Sipgate. However, some providers require you to sign a service contract in order to access their API features.

Types of VoIP Phones

VoIP phones are the most popular form of phone system in modern offices. They’re inexpensive, simple to set up and maintain, and can be used with an internet connection which makes them perfect for businesses that rely on the web for their day-to-day operations. The VoIP market has so many different types of phones available that it’s easy to get overwhelmed.

Hard Phones

These phones are the standard business telephones that you would connect to a traditional telephone system. They’re relatively cheap and very easy to set up. Some come with multiple handsets, speaker systems, and even wireless capabilities built-in. You can mix this phone type with softphones; however, it’s considered best practice to have one hard phone connected at all times, just in case there’s an internet failure and your business needs to be up and running.

Headphones can also be used as a standalone unit for people who want to make direct-dialed calls or are used with systems that do not have Internet access. As far as privacy, hard phones do send out data over the internet unless they are set up behind a firewall to your private network.


Softphones are phones that connect to the internet through a computer, using either a software program or web service.
They can be used on any computer connected to the internet: in your house, at your business, etc.

  • Desktop softphones will require you to download and install some phone-specific software that might include more features than web-based softphones.
  • Web-based softphones use flash technology to run directly from your browser making them cross-platform compatible.

Softphones are preferred over hard phones because they don’t take up desk space and they take full advantage of video calling options like Skype calls that a hard phone just won’t support. If privacy is an issue for you, make sure to research what data is being sent over the internet when you’re inactive or when you’re making calls.

Additionally, software applications designed specifically for IP PBXs allow users to manage IP-based communications services from their desktop computers, like call management and multiple line appearances via click to dial, graphical user interfaces, and whiteboard sharing.

Softphones are a cost-effective solution and perfect for companies that employ the work-from-home model or telecommuters, who tend to prefer softphones as part of their communications portfolio.

What Type of VoIP Telephone Should Your Business Get?

VoIP is a great option for businesses of all sizes and types. VoIP can make it easier to collaborate with colleagues from around the world, provide your business with the latest in communications technology, and save you money on long-distance phone calls. But what type of VoIP telephone should your business get? There are many options available to suit any needs or budget.

Benefits of Hard phones: Physical IP phones

Headphones offer the best call quality of any form of VoIP telephone. The sound quality is as good as a traditional wired business phone. Hard phones also tend to be aesthetically pleasing since they have a sleek design that’s great for reception areas in your office or company lobby.

Hard phones are an excellent option if you want all your employees to have a professional-looking phone while still saving money on long-distance calls. Many hard phones come with two physical lines, one which can be used for calling over the internet and one that functions like a normal wired line, so you won’t need to buy another type of phone at all; just plug it directly and put it to use.

If you already have a VoIP service provider and all of your employees are using their own VoIP phones, you can buy hard phones. These work just like regular phones and plug into the same phone jack as other types of phones. They’re similar to softphones in that they allow users to use a single device to make both local and long-distance calls through the internet.

Benefits of Softphones: Software-based IP phones

In addition to regular desk extension phones, many companies now offer their employees free or low-cost softphones that can be downloaded onto computers with high-speed internet access for hands-free calling over the internet. Softphones also provide excellent sound quality since there are no wires connecting them with landlines or cell networks; instead, digital audio is transmitted through the internet.

Softphones are used by companies as an alternative to expensive, fixed-line phone systems that require the installation of wires and equipment at a company’s headquarters or offices. Softphones have the added benefit of allowing employees to work from home or other locations without being tied down to their desks while making long-distance calls through the internet.

Softphones come with some advantages over traditional phones, such as cost savings compared with regular desk phones, but they also present some disadvantages. While many softphone providers offer free software, others charge per-minute rates that are higher than landline costs for each call made. There can also be issues if a connection fails during a call since there’s no tangible device to pick up on another end.

VoIP Telephone for Your Business

VoIP phone systems are a cost-effective and easy way to replace your old telephone system with an up-to-date one. With all of the many benefits of VoIP systems, it’s no wonder that many businesses have made a switch over to VoIP technology in recent years.

Is it the perfect time to update your business phone system? If you’ve been considering investing in VoIP, now is a great time for it!
In terms of our pricing you can read our dedicated blog post on what you should expect VOIP pricing to find more information.